Steve Shull

A bald man with a gray beard wearing a checked blazer over a black shirt, sitting outdoors in front of a blurred background of greenery.

Business By Design

A 6-Week Intensive for Agents Who Want a Business That Compounds—Not One They Have to Chase

Most agents are busy. Few are building something that lasts.

Led by top coach Steve Shull and top producer Zach Zeldner — whose business is 99% repeat and referral — “Business by Design” gives you the operating system your business has been missing.

You'll build a repeat-and-referral engine, implement process-driven systems, and consistently deliver a white-glove client experience. No scripts. No shortcuts. No gimmicks.

Just a clear philosophy, a proven process, and the standards to execute it.

Six weeks. One decision. A business that works for you.

Every Thursday, May 14th — June 18th

1–2:30 PM PT / 4–5:30 PM ET

After This Program You Will:

  • Have a clear business philosophy built on trust, standards, and process — not motivation or hustle

  • Run a process-driven operation with checklists and systems that remove stress and inconsistency

  • Deliver a white-glove client experience so consistently that referrals become your primary growth engine

  • Know exactly what to say yes to — and what to eliminate — so your business feels intentional and sustainable

  • Operate at a higher level with the confidence and clarity of someone who has designed their business on purpose.

You’re not chasing business.
You’re building trust.
And trust compounds.

Compass agent testimonials. Success stories. Portrait of a man in a dark suit with arms crossed, standing indoors against a beige marble wall, wearing a wristwatch and a white shirt.

What’s Included:

  • 6 live weekly sessions with Steve Shull & Zach Zeldner — 90 minutes every Thursday via Zoom

  • A complete library of checklists and email templates to implement immediately

  • Quarterly check-in calls with Steve & Zach throughout 2026 to keep you accountable and on track

  • A bonus tech session with Caroline Wilkins, Director of Operations — Compass and Google Suite tracks available

  • Lifetime access to all future Business by Design cohorts at no additional cost

Not more to do.
But better ways to operate.

Week 1 — What Business Are You Actually Building?

Define your model, your identity, and your filters for taking on the right clients.

Week 2 — Standards, Practices & Disciplines

Replace feelings and urgency with a structured framework for intentional execution.

Week 3 — The Power of Process

Build a checklist-driven business that removes dropped balls and inconsistency.

Who’s Leading the Program

Steve Shull

A performance coach with over 30 years of experience helping real estate professionals build full-fee, repeat-and-referral businesses. Co-author of The Full Fee Agent and creator of The Performance Six, a standards-based framework for sustainable, mastery-driven success.

Zach Zeldner

One of the most productive agents in the country with $1B+ in career sales. Zach’s business is:

  • 99% repeat and referral

  • Fully process-driven

  • Built around a white-glove client experience

  • Focused, disciplined, and intentional

This program blends Steve’s coaching philosophy with Zach’s real-world execution.

The 6-Week Framework

Week 4 — Building Your Own System

Create a process you actually own—because borrowing systems doesn't create consistency.

Week 5 — Defining the Client Experience

Learn what a great experience actually is—and why it's what drives referrals.

Week 6 — Auditing & Elevating the Experience

Review real deals through a new lens and grow through awareness, not just activity.

The Investment

$3,000

This is not priced for volume.
It’s priced for commitment.

If you’re ready to stop chasing business—and start designing it—this program will meet you there.