The Coaching Insider

Learn | Connect | Grow

Monday, August 31st, 2026

The Coaching Insider Tip of the Week

According to Oakland Sales Manager Lisa Cartolano, great service doesn't require constant availability. Try to create a communication plan that defines when, how, and why clients should reach out.

MOMENTum Mondays

Monday, August 31st

1pm ET / 10 am PT

Your Client Isn't Difficult, They're Overwhelmed.

The client who ghosts you after a great meeting isn't losing interest. They're overwhelmed, and that's a signal you can read. The Coley Group’s Jessie Hrivnak built the Wise Mind Method to spot these stress patterns before they stall a deal. Walk away with a better understanding of client psychology, the right questions to ask, and the exact language that turns hesitation into action.

The link is available on the Coaching Calendar, or click below to join.

Missed the last MOMENTum Monday Tactical Tip?

View all past recordings and resources on Academy.

6AMERS

Tuesday, September 1st

9am ET / 6am PT

For this week’s 6AMERS, join Ashley & George to focus on intention-setting, helping you clarify what matters most and set the tone for a productive, meaningful month ahead.

Why join 6AMERS? Each Tuesday, Ashley Donat, Courtney Smith, George Rowe, and Robyn Barone host candid conversations with top-producing agents, bestselling authors, performance coaches, and Compass senior leaders to sharpen your mindset and elevate your business.

Couldn't attend a recent meeting?

Click here to access recordings and connect with the 6AMERS group.

Certified Coaching Thursdays

Thursday, September 3rd

3pm ET / 12pm PT

AI Visibility Changed Again.

Here's What Works in Real Estate Today.

What earned you an AI recommendation on ChatGPT six months ago may not be working today. Compass-certified coach and founder of AI Search Masters, Mark Neuterman brings six months of real estate-specific research on how social media, website specifications, and content creation actually get agents surfaced by AI, which tactics have quietly stopped working, and which tactics were never worth your time. Walk away knowing where to focus your own effort and the best questions to ask before you hire anyone for AI visibility work.

Certified Coaching Thursdays are bite-sized coaching sessions led by our own Compass-Certified Coaches.

Want to learn from other Coaches?

Click here to access past recordings on the Coaching website.

Not Your Average Agent's Playbook

Wednesday, September 9th

Thursday, September 10th

2pm ET / 11am PT

Join hosts Ashley Donat and Nick Belardo to learn repeatable strategies and systems successful agents are using to maximize their business growth during the Fall Market.

Wednesday, September 9 at 2:00pm ET / 11:00am PT

Part 1 - The Seller Strategy: From Lead Nurture to Listing to Lifelong Client

• Identify more seller opportunities and start the right conversations before they raise their hand.

• Maximize seller outcomes with a clear marketing strategy and systems that keep clients connected long after closing.

• Featuring seller strategies from Allie Kirby (Denver), Missy Roten (Nashville), & Cindy Scholz (Bridgehampton).

Thursday, September 10 at 2:00pm ET / 11:00am PT

Part 2 - The Buyer Strategy: From Search to Closing to Lifelong Referrals

• Create a differentiated buyer experience that helps clients confidently move from search to closing.

• Build lasting client relationships with consistent systems that drive more repeat and referral business.

• Featuring buyer strategies from Stephanie Younger (Los Angeles), Dana Rice (DMV), & Tim Landy (Austin).

Find the invites on your Compass calendar or the Coaching & Events calendar.

Ashley Donat

SVP of Coaching &

Agent Business Growth

M: 815.276.3248

ashley.donat@compass.com

Compass HQ | 110 5th Avenue, New York, NY 10011

compass.com