The Coaching Insider

Learn | Connect | Grow

Monday, March 16th, 2026

After visiting our Compass offices and speaking with agents in Seattle and Philadelphia this past week, one thing is clear: the most successful agents aren't just selling, they’re solving. Regardless of market shifts, the agents earning the highest commissions consistently execute these three fundamentals:

1) Lead with Curiosity: Use the initial intake call to ask open-ended questions that uncover your client’s true hopes, dreams, and fears.

2) Thorough Walkthrough: Never skip the physical walkthrough to deeply understand the asset you are representing. This is another opportunity to build a connection and trust with your seller.

3) Education over Presentation: Shift your listing appointment into an educational meeting. Use the Compass tools, resources, and your case studies as direct solutions to achieve the seller's specific goals.

By shifting from "pitching" to "problem-solving," you build lasting trust and maximize your value.

Sincerely,

Ashley

The Coaching Insider Tip of the Week

Maximize your listing's exposure with our strategic partnership between Compass Coming Soon and Redfin. Ashton Alexander, Head of Strategy for Compass International Holdings, highlights how this syndication puts your Coming Soon listings in front of 60 million buyers.

Click here to watch this short demo to see the syndication in action and hear how top agents are winning with this choice for their sellers.

MOMENTum Mondays

NEW TIME

1pm ET / 10 am PT

Monday, March 16th at 1pm ET / 10am PT

Generating High-Quality Seller Leads

Before you can get a signed agreement, you have to get in the door. Learn the exact strategies used by top-producing agent and Team Lead Stephanie Younger to create high-intent seller conversations.

Conversations turn into opportunities, opportunities turn into listings, but you have to start with more conversations first!

The link is available on the Coaching Calendar, or click below to join.

Missed the last MOMENTum Monday Tactical Tip?

View all past recordings and resources on Compass Academy.

6AMERS

Tuesday, March 17th at 9am ET / 6am PT

Join CIH CFO Scott Wahlers, the financial architect behind our Compass IPO and a leader with over 30 years of corporate finance experience, as he shares the mindset required to run a highly profitable real estate business. If you want to transform your relationship with your business from reactive stress to empowered, visionary financial thinking, you’ll want to be in the room!

Why join 6AMERS? Because how you start your week determines how you perform in it. Each Tuesday, Ashley Donat, Courtney Smith, George Rowe, and Gordon Golub host candid conversations with top-producing agents, bestselling authors, performance coaches, and Compass senior leaders to sharpen your mindset and elevate your business. Join us Tuesdays at 6AM PT / 9AM ET and raise your standard before the day even begins.

Couldn't attend a recent meeting?

Click here to access recordings and connect with the 6AMERS group.

Certified Coaching Thursdays

Thursday, March 19th at 3pm ET / 12pm PT

Stop Letting the Market Control Your Headspace 

feat. Gregg Sugerman

Certified Coaching Thursdays are bite-sized coaching sessions led by our Compass-Certified Coaches. Learn from some of the top real estate & performance coaches in these weekly sessions.

Want to learn from other Coaches?

Click here to access past recordings on the Coaching website.

Click here to register now!

Academy

Your video-on-demand training platform

Capturing Leads with the Open House Tool

See how to instantly capture leads from your open house, sync them directly to your CRM, and apply a follow-up plan, so you finally turn those opportunities into consultations.

Ashley Donat

Head of Coaching

M: 815.276.3248

ashley.donat@compass.com

Compass HQ | 110 5th Avenue, New York, NY 10011

compass.com